+1.888.407.5769
+707.234.5769

Join the Community

By Joining, you can submit your own questions and reply to other member threads.

Join Today

Sending Email To SINGLE Member/Customer in JEM 2.0

I cannot see how one can send a system email to a SINGLE member/customer, which will feature in the email archive of JEM 2.0. This used to be easily done in JEM 1.0

I notice @ under the profile picture within the member account but that seems to only send an email via other email clients and this is not recorded in email archive within JEM 2.0.

I will also like to be able to send a custom email already stored in "Email Templates" to a SINGLE member/customer. I also see no provision for this unlike in JEM 1.0.

Can someone please point me in the right direction please?

JROX Staff Posted a reply 2 years ago

you can click on the email address for the user in members > manage members to send out an email

delek Posted a reply 2 years ago

Thank you for answering my first question. That solves that.

Can you also attend to my second question please?

"I will also like to be able to send a custom email already stored in "Email Templates" to a SINGLE member/customer. I also see no provision for this, unlike in JEM 1.0."

Much appreciated.

JROX Staff Posted a reply 2 years ago

the only option for sending out email templates is the login details template to send out the welcome email for each member.

there is no other option for sending out custom email templates.

LATEST NEWS

Scanned and Verified

Security Seal
Certified by Trust Guard
Privacy Verified Seal
Business Seal