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  1. email confirmation is sent first. Please check the SPAM folders and your Email Archive to make sure it was sent.
  2. you can edit the template for the dashboard in /application/views/members/tpl_members_dashboard.php
  3. that function should only be called after the sale of your product. Normally, in a shopping cart or payment page, the thank you page where that function is called can only run once. If the user refreshes it, the page should be redirected back to your home page or somewhere else, so that the checkout processes themselves are not duplicated. This goes for the JAM integration code as well.
  4. the installer is located in /yourdomain.com/install just append /install to the folder your uploaded. JROX uses URL rewrites
  5. Hi, you will need to edit the /application/config/config.php and database.php files for the correct details.
  6. change these to true //SPECIFY WHETHER TO USE SSL FOR ADMIN AREA define("USE_SSL_ADMIN_AREA", false); //SET TO "true" TO USE SSL //SET TO true TO USE A SHARED SSL CERTIFICATE FOR THE ADMIN AREA define("USE_SHARED_CERT_ADMIN", false); //SPECIFY WHETHER TO USE SSL FOR MEMBERS AREA define("USE_SSL_MEMBERS_AREA", false); //SET TO "true" TO USE SSL
  7. you should look inside the config.php in /application/config folder and change the $config['base_url'] to be https
  8. Hi, First off, please review the beginners guide and the knowledgebase here: https://my.jrox.com/index.php/knowledgebase Please watch the videos on how to use JE Suite. https://www.jrox.com/help-and-support
  9. Hi, Send in your issue to the help desk so we can investigate further. https://my.jrox.com
  10. Looks like not all files were up loaded. Try reuploading all files again. Then do the install.
  11. Hi, This could be a PHP configuration issue. Open up the application/config/debug.php file and change it from 'production' to 'development' to see what the error may be.
  12. Hi, I think this is what you were looking for? https://www.geeksforgeeks.org/add-google-translate-button-webpage/
  13. Hi, Email templates are also in one language when added as well.
  14. Hi, The JAM FAQ does not have an option for showing different languages at this time. I suggest using a tool like Google Translate bar, and add it to the main page for users to be able to translate. We do that on our home page: https://jam.jrox.com
  15. Hi, Try logging off and logging back in to see if that is an issue. If that does not work, please submit a help desk ticket.
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