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Everything posted by Forum Support
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Forced Matrix License
Forum Support replied to David M's topic in Help and Support for eCommerce Suite
you need to go into settings > marketing > network marketing to enable all the levels up to 10 -
I keep on getting logged off at every action
Forum Support replied to Raj Sharma's topic in Getting Started with JAM
open up the /application/config/config.php file and edit: $config['sess_match_ip'] = TRUE; change to: $config['sess_match_ip'] = FALSE; -
currently it runs on PHP 7
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You can submit a ticket to the help desk. My.jrox.com
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Hi, Please submit a help desk ticket so we can check this further.
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Hi, did you approve all pending commissions first?
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did the installation complete successfully?
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Edit Dashboard (add and remove icons and links)
Forum Support replied to Dennis's topic in Affiliate Manager Help and Support
Hi, you can edit the members dashboard in JAM under /application/views/members/tpl_members_dashboard.php -
Enterprise recapcha ??
Forum Support replied to ragtrade's topic in Help and Support for eCommerce Suite
Google still supports V2 of Google ReCAPTCHA, just make sure to select V2 when creating a new site for it. -
did you check the system requirements and make sure your host has all of them?
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Suite Builder Pages .tpl Files Location ?
Forum Support replied to David M's topic in Help and Support for eCommerce Suite
site builder locks are all dynamic. you can edit the main tpl files for it in /application/views/site/site_pages/default_site_builder.tpl -
how do i add capcha to my site ?
Forum Support replied to ragtrade's topic in Help and Support for eCommerce Suite
go to the settings > security > captcha tab and enter the captcha token and secret there. You can get those from Google Recaptcha https://www.google.com/recaptcha -
the product links are hard coded in already, however, you can use the link tracker to generate shorter URLs if you want. You can also use the direct to cart link on the options tab on the product's details page.
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that function should only be called after the sale of your product. Normally, in a shopping cart or payment page, the thank you page where that function is called can only run once. If the user refreshes it, the page should be redirected back to your home page or somewhere else, so that the checkout processes themselves are not duplicated. This goes for the JAM integration code as well.
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Installing eCommerce Suite
Forum Support replied to Forum Support's topic in Getting Started with eCommerce Suite
the installer is located in /yourdomain.com/install just append /install to the folder your uploaded. JROX uses URL rewrites -
Moving JROX Affiliate Manager to another website?
Forum Support replied to blaine69's topic in JROX Affiliate Manager
Hi, you will need to edit the /application/config/config.php and database.php files for the correct details. -
change these to true //SPECIFY WHETHER TO USE SSL FOR ADMIN AREA define("USE_SSL_ADMIN_AREA", false); //SET TO "true" TO USE SSL //SET TO true TO USE A SHARED SSL CERTIFICATE FOR THE ADMIN AREA define("USE_SHARED_CERT_ADMIN", false); //SPECIFY WHETHER TO USE SSL FOR MEMBERS AREA define("USE_SSL_MEMBERS_AREA", false); //SET TO "true" TO USE SSL
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how to use jrox ecommerce
Forum Support replied to Mohsin Khan's topic in Getting Started with eCommerce Suite
Hi, First off, please review the beginners guide and the knowledgebase here: https://my.jrox.com/index.php/knowledgebase Please watch the videos on how to use JE Suite. https://www.jrox.com/help-and-support -
Hi, Send in your issue to the help desk so we can investigate further. https://my.jrox.com