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Chamara Indrajith

An Error Was Encountered Sorry, but there was an error processing your request...

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Hello,

 

You will need to add more info for us to help on this issue.  What section?  What where you trying to do?

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Posted (edited)

Hello, the free installer does not work, tried on two different servers. Centos7, nginx/1.17.10 + PHP 7.2.30

When unzipped the archive jrox.zip and run index.php, it shows an error:

An Error Was Encountered
Sorry, but there was an error processing your request...

And 2 buttons are displayed: "Go Back" and "Contact support".

There are no errors in nginx logs. How to solve this issue?

 

Edited by id369k

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Posted (edited)
9 minutes ago, Forum Admin said:

you need to go to the installer first:

https://yourdomain.com/install

the archive jrox.zip does not contain the install folder:
application
attachments
backup
docs
downloads
filemanager
images
import
install_files
js
system
themes
uploads

Edited by id369k

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