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Deleting affiliates from the matrix ?

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Ok, however, when an account is set inactive their entire downline disappears from the downline viewer. Also if an affiliate is deleted, there is no way from an admin side that you can trace the line of sponsorship ? Correct me if i'm wrong.

On another topic, how do you keep the sponsor link to the referrer. In testing once our first level was full with the same sponsor. We had it set at 3 wide. The fourth person was placed in the second level but the sponsor changed ? 

Also, where do we find a master admin tree view ? Or is that not an option.

If there is any documentation on the MLM side, please let me know as this is becoming increasingly frustrating.

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