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I have been trying to import members from JEM into the new eCommerce Suite cutting data down to first name, last name and email address in a comma separated text file. Everything goes well until the last step where I get an "internal server error" message. I cannot find any errors in the txt file so I am stuck here.

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If you want to import data, I suggest exporting a file from eCommerce Suite first, so you can get the correct CSV format to template.  You can then use that as the file to import into  eCommerce Suite.


Also, if you need to migrate from JEM to eCommerce Suite, we have a beta migration tool that we are testing.  Send in a request to the help desk if you want to try it out.

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