Digital products

[Ads Gtc 0]

Make digital products available for download, where and how can I enter this. 

Where do I have to upload these products to?

Edited November 28, 2020 by Ads Gtc

[Forum Support 5]

you add your downloads in Content Media > Download Files

Once you do that, you can assign them for each products under the Media > Download Files > Assigned Download Files

 

 

[Ads Gtc 0]

1 hour ago, Forum Support said:

you add your downloads in Content Media > Download Files

Once you do that, you can assign them for each products under the Media > Download Files > Assigned Download Files

 

 

OK and how can I upload files which are larger than the specified size?
I offer courses where the file size is 200 and more MB.

[Forum Support 5]

for files that are large, you can upload it via FTP to the upload folder on your site, and enter the file name when creating the download file in Content Media > Download Files

[Ads Gtc 0]

Correct, that's how I did it.
But what bothers me is that there is only one download folder and I cannot create any sub-folders or is there a possibility. E.g. one folder for eBooks and the next folder for courses.

But the next problem I have is the question of where customers can download their products.

Assuming I sell an eBook, enter it in the product description under Media / Download and then? I was assuming that the customer could then immediately download his product in the back office. But I can't find any information about the download in the customer area.

Thank you in advance for a quick answer.

 

[Forum Support 5]

if you need to separate them by subfolder, just upload it to the subfolder via FTP, and set it as part of the filename:

 

subfolder/file.zip

 

If you sell downloads, make sure you enable the downloads icon in Design Layout > Site Layout > Dashboard icons, so the user can cilck on it in the members dashboard.

[Ads Gtc 0]

Bingo, that's exactly what I need. SUPER

Many Thanks

[Ads Gtc 0]

7 minutes ago, Ads Gtc said:

Bingo, that's exactly what I need. SUPER

Many Thanks

But where can I set that a subfolder is needed? I can't change that in the settings. Then where is the big question.

[Ads Gtc 0]

4 minutes ago, Ads Gtc said:

But where can I set that a subfolder is needed? I can't change that in the settings. Then where is the big question.

OMG, yes it's OK now I get it.
Right next to the file name. E.g. Folder / filename.zip
Is that correct???

[Ads Gtc 0]

I'm so sorry, but I do not come again to continue.

I followed all your instructions step by step and yes the product is displayed for download in the customer's back office.

But when I want to download the product, the following message appears.

404 Page not Found.

What did I do wrong again?
 

[Forum Support 5]

make sure that the filename is correct with that of the subfolder and the file.

 

subfolder_name/filename1.zip

 

don't add any leading or ending slashes.

[Ads Gtc 0]

I have now tested for one day and the result is still not satisfactory. 

The following appears

https://exampledomain2.org/members/downloads/get/20
with the result 404 Page not Found

OK, I think I'm a big step further in solving the puzzle.
It has something to do with my domain being on a vhost.

Therefore also appears in Settings / Database e.g. /home/httpd/vhosts/exampledomain1.com/backup/ or for the download /home/httpd/vhosts/exampledomain1.com/downloads/

The question that arises for me now is where and how can I make the settings that both the backup folder and the download folder directly under my actual domain https://exampledomain2.org be guided. Because when I try to change that in the back office, the message appears --- Backup Path - Invalid Directory Path

It is certainly not a normal situation, but the same problems may arise for other users and then find the solution here as well as me.

Thank you in advance for your help.
 

[Forum Support 5]

Hi,

Please send in a help desk ticket so we can try and resolve this for you.